FAQs

Refund & Returns

Refund & Returns


Due to our rigorous quality control standards and the fragile nature of our products, we cannot accept returns. In the rare occasion that your order arrives with missing, incorrect or damaged items, please email info@mc-biotech.com for assistance.

Our customer support representatives are standing by to ensure that our customers are 100% satisfied with our product quality, customer support and delivery.

Cancellations muse be requested by email before the order shipment has shipped. Once the order has shipped you may not cancel your order.


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Contact: Sophia Wang

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E-mail: info@mc-biotech.com

Add: 2nd Floor,ECNU Science Park,No.1006 Jinshajiang Road, Putuo District, Shanghai

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